IT Managed Servicesservice12

One step technology is a valuable asset to your IT infrastructure. From your network hardware and software to securing the entire network, OST will work hard to increase the value of your IT investment. Our professional IT experts will work closely with your team to provide reliable solutions that fit your business environment. Whatever your IT support requirement we have a service that can meet your needs. We offer complete range of IT services and technical solutions that includes:

  • Network solutions and Consultancy
  • Sale and Purchase of all branded hardware and software
  • Technical Troubleshooting for various types of Computer Hardware peripherals and software
  • Data Backup Solutions and Data Loss Recovery.
  • Annual Maintenance Contract for Small and Large scale Networks, Printers, Scanner, Laptops & Desktops.

We use technology to grow your business efficiently and cost-effectively.

Types of services

Annual Maintenance Services

Businesses today are highly dependent on IT. Any interruption in IT means loss of productivity, and in many cases loss of revenues. Our Hardware break fix services not only ensure maximum possible availability of infrastructure with the help of preventive maintenance services, but also help bring the infrastructure back in the running mode as quickly as possible.

  • Faster response and resolution
  • Unlimited remote help desk support
  • Onsite visit by our qualified engineers
  • Regular preventive maintenance
  • Scheduled maintenance
  • Monthly health checkup
  • Periodic IT assessment
  • Monthly reports and executive dashboard summary
  • Around the clock network monitoring and reporting
  • Critical alert reporting
Benefits of AMC
  • Focus on your core business
  • Manage and save cost without losing on quality
  • Enhance your business using the right software tools and solutions

IT-Serve’s unique Annual IT Maintenance Contract offers the best solution for organizations that need comprehensive IT support and maintenance, but either don’t have the time, skill-set or simply just don’t want the burden of managing an IT person,
Is IT your core business? If not, then let us take care of your IT, so you can focus on your core business.

Desktop Management Services

Desktop today has evolved from being a mere computing device to the most important and yet vulnerable knowledge repository of an organization. Managing a desktop is very challenging as the boundaries between security management, application management, inventory management and information management have crossed each other, Ostech Desktop Management Services takes a holistic view of the entire gamut of areas that affect your organization’s desktops and manages them as an end to end desktop management service. The objective of the service is to significantly reduce the total cost of desktop and application ownership by enabling enterprises to proactively secure, manage, inventories and support desktops from a central location.

Management & Services

Asset Management
Remote Desktop Management, Control and Support
Software Distribution
Client Application Environment Support
Migration Services
Vendor Management

Professional/Project Services

Platform Services
Application Packaging and Core Build Services

Platform Services

Platform Design & Deployment Services
Platform Migration Services – Desktop
Platform Optimization Services (Windows Active Directory & networking services
Advanced feature implementation of Windows.

Professional Services

Our team works both remotely and onsite to protect your IT setup & information. We use the most technologically advanced support systems in the New Delhi that allow us to monitor your complete IT solution keeping it safe, secure and virus-free without you even knowing it. Our proactive approach means that often problems are identified and solved by IT-Serve before you will be aware of them.

Our IT Services Plan Includes
  • Faster response and resolution
  • Unlimited remote help desk support
  • Onsite visit by our qualified engineers
  • Regular preventive maintenance
  • Scheduled maintenance
  • Monthly health checkup
  • Periodic IT assessment
  • Monthly reports and executive dashboard summary
Server infrastructure & Management

Server Management Services are designed to address an enterprise’s entire server management platform needs from design, deployment and migration to optimization. Our managed IT support services ensure better server utilization rates, improved system availability and increased performance.

Networking & Management

Enterprise NetworkManagement services forms a significant part of Microland’s capability as an infrastructure management services specialist. We have designed, built and run multiple enterprise’s networks and have a strong portfolio of people, process and technology expertise to enable our clients in managing their network environment.

  • Operations support that includes Capacity Planning, Availability Management, Performance Management, Remote Administration and Monitoring, Technical Troubleshooting (IT support), Configuration Management and generation of management reports>
  • Network Management and Automation
  • Intelligent Structured cabling Solution
  • Routing/ Switching/ Wireless Services

Managed Print Services

Today, printing happens to be an important and critical part of most businesses. At the same
Time, printing costs constitute a significant part of the total cost. Our Managed Print Services
are designed to manage all the printing needs of organizations in the most efficient and cost-effective manner.

  • Managed Print Services.
  • All types of printer on rent
  • Printer toner manufacturing
  • Multifunction Printers and Scanners maintenance services.
  • e-Printing and Air Printing configuration and management.